开工大吉：春节长假复工指南，如何有条不紊抢订单，附开发信模板

从初六开始，很多企业都已经恢复上班。这几天应该算是复工高峰，像我们这个行业，很多是从二月一号左右回归。有人会问开工了怎么跟客户讲，要不要给客户发复工通知，也许大部分小伙伴选择直接问候客户。

表达复工的短语常用的有：

get back to work

resume work

return to work/ officially return to work.

常见的表达复产的短语有

resume operation

resume production

经过长假之后，你要知道哪些是必须做好的，其实上班的第一件事，并不是给客户发邮件告知我们已经上班，而是你要收集信息和准备资料，信息准确与否和资料充分与否直接影响到你接下来的跟进工作是否顺利，这个是基础性的。

01.及时修改假期时间

及时修改网站上的Banner和滚动图显示的假期时间。

假如春节前你有这样的改动的话，要及时修改。另外，邮箱设置了自动回复的，旺旺上设置了上班时间的，社交媒体平台发布放假状态的，都要及时修改和更新，避免影响客户给你发询盘的意向。

02.联系工厂或者供应商

拜个年，然后告诉他们，我们已经正常上班，确定一下他们什么时候工人到岗并可以接单生产，供货能力如何？及时了解产品价格的变动，可否给我们做好报价的准备等信息。

03.联系货代

拜个年，也告诉他们，我们已经正常上班，然后了解一下春节过后拖头和船务的信息是否有变动调整，舱位如何，什么时候可以正常运输等信息。

04.对各类客户及时发送复工邮件激活

及时发送复工邮件，是一件能够极大地增强客户感知的事情，如何写邮件需要针对不同的客户采取不同的写法。

对于比较重要的客户，除了在即时聊天软件上通知客户已经复工，也要在邮件告知客户，显得更加正式和重视。

首先，已经下单的客户，可以就订单的具体情况跟客户说明。客户最关心的交期大概是什么时候，还要表示你会跟进并给与反馈。

Dear xxx,

Greetings. Sincerely hope you everything goes perfect during this time.

We are back at work today/Yesterday. we are writing to inform you that your order is under intensive processing and is expected to be completed around 15th February. we will keep you update when goods ready.

Thank you so much for your patience.

Best regards

xxx

其次，就是已经谈得差不多，在节前就说要打款，但是款还没到账的，这些客户你在假期的时候也会跟进，现在正式复工你就要开始催定金了，只有收到钱，才能定下心。

Dear xxx,

Greetings.

We already back to work today/Yesterday, sincerely hope you enjoy your holiday during these time.

About the project we discussed before holiday, hope you can arrange deposit as soon as possible. now there are many orders stay in line.

If we can receive the deposit at this month, will catch the delivery time as your required.

Thanks so much for your always support.

Yours faithful

xxx

再就是非常潜在的客户，你们已经谈到一半，或者是客户手上有实在的项目在谈，这些客户对你接下来两个月的业绩起着举足轻重的作用，所以也要重视并跟进，希望他们能尽快下单的，大家根据不同产品来进行调整。

Dear xxx,

Greetings.

We just finished the Spring Festival holiday and officially returned to work. The purchasing season in March is coming. We hope can reach a smooth cooperation before it.

Then we can arrange production and shipment as soon as possible. Please let's know if you still have any confuse for the project we talked before.

Here we attached the quotation in this mail again. kindly check and wait for your feedback.

最后就是大部分客户都能用到的，当作是2023年要新开发的客户去用，积累起来

Dear xxx,

Greetings. Happy Chinese Lunar New Year. we hope this greatful festival would bring you happiness as well.

We already back to work today/Yesterday, everything now is back to normal, production is ongoing. Since we have prepared raw material before holiday. We can stably and easily provide xxx if you need now.

If you urgently require xxx products, please do not hesitate to contact us. Here kindly check our new catalogue as attached.

Looking forward to your further discussion.

Thanks & best regards

xxx

以上，仅供参考！最后，祝愿大家新的一年订单多多

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