卖家收到亚马逊美国站二审通知应该这样做...

从今年3月份以来，遭受亚马逊二审的痛楚的卖家朋友可谓苦不堪言呀。

因此，本文特意整理了相关的解决对策，希望对各位朋友有所帮助。

目前亚马逊审核比较缓慢，大家要耐心等候，一般1个多星期/2个星期左右才得出审核结果都算是正常的了。

在收到了疑似二审的邮箱之后，首先找招商经理确认是否为二审通知。卖家最好自行申述两次以上，并且每次提交材料前先和招商经理进行材料确认，对于没有招商经理的朋友们只能自己正常提交了。

美国站二审所需材料如下（具体根据亚马逊官方发送的文件为准，这里只是列举部分比较需要注意的环节）

A.与后台对应的有效的营业执照；

B.纸质版或电子版地址账单（选择水电煤话网账单任意一种）

主体要为公司或者法人；如果账单主体为第三方，则需要提供相应有效的证明文件（比如租赁合同）*账单不是发票，带发票字样为抬头的文件一律不予通过*不能使用信用卡账单或者其他对账单作为代替

*账单需要是公共事业单位如国家电网出具的盖章的，物业为主体开具的账单不接受

*已创建Listing的卖家需要提供对应增值税发票

C.身份证正反面+手持身份证照

D.公司产品网站

在准备好以上资料后，如果有对接的招商经理，发给招商经理进行确认，确认材料无误后，在后台点击申述按钮进行申诉。

如若申诉失败，与招商经理再次进行沟通，准备材料进行第二次申诉，如若无申诉按钮，或者无路径提交申诉材料，可通过发送申诉邮件（模板可见文章底部）至seller-performance@amazon.com，并附上相关材料。

二次申诉仍然失败的，可以将上述材料、注册邮箱、第一次/第二次申述提交日期，被拒日期发送给招商经理，寻求帮助。

也欢迎大家集思广益，在评论区留言，给其他需要的卖家朋友们提供参考。

附：二审邮件回复模板

模板1

Dear seller-performance team,

My account was closed because of The credit card information on your Amazon.com seller account may no longer be valid. I Contacted with my bank immediately and urged them to deal with it as soon as possible. Now The credit card have successfully debited now.

I didn’t violate any Amazon rules.

If I have done anything wrong Please tell me.

In the future, we will strictly read the Amazon policy and strictly abide by it.

Looking forward to receiving your reply.

Sincerely.

模板2

Dear seller-performance team,

I think my account has been deactivated in error, because of the following causes:

First, this is the first time I’m trying to register a seller account on amazon.com with real entity.

And I think I'm following the amazon policy.  But The Credit card overdraft due to my personal negligence.

Second, I have great expectations to do the best on amazon.com.

Please give me a chance to do the best to provide quality products to Japanese customers.

This is the selling plan: I plan to list over 50 listings on amazon.com all FBA.

I Plan to make over 500,000USD sales in the first year.

I will spend 10% advertising cost of sales over the year.

Please kindly note this case, and get my account start selling.

Thank you Sincerely

（来源：邦阅网）