最近因为刚刚结束行业展会,所以最近项目咨询多了起来。有不少方案都是急着要设计的,平时联系的设计师都忙得很,就算给钱都没有时间做设计。
最近因为刚刚结束行业展会,所以最近项目咨询多了起来。有不少方案都是急着要设计的,平时联系的设计师都忙得很,就算给钱都没有时间做设计。
工厂的设计师当然也是日程满满的,上一个还没做完,下一个又来排队了。昨天不知道是哪个老客户给我推荐了一个新客户A,由于项目比较急,想着在11月份开业的,晚上沟通了一轮,把场地信息和相关的风格和尺寸等都弄清楚了之后,就要给客户赶紧安排出图了。早上又给客户打了一通电话确认具体的细节,A说自己也是第一次做这种项目,价格方面需要我们这边把好关,问他是哪位朋友推荐的,他也没透露是哪位朋友介绍的,A实际上也是中间人。
我找工厂负责人安排作图的时候他没接我电话,后面打回来说刚好准备坐飞机去别的地方出差!“那设计图怎么办?这个项目比较急客户那边要求11月份开业的!” 我说!我想着项目又要拖到几天之后才能出图了,正寻思着怎么跟客户解释。
没想到工厂负责人说:“不要紧,你的图我这边会赶紧安排,会把你拉群里,即使我不在工厂,稍后有哪些要求直接在群里跟同事对接就行!”真的特别感谢给予项目大力支持的供应商。
却惊讶地发现他居然全部都装好了,自己搞定,中途没有要我们这边任何安装指导,真的是宝藏客户。发现自己运气越来越好了,客户就说了一句:
Perfect product, good survice! Thank you very much for everything you've done for me.
还是供应商给力,货没有少发漏发,安装步骤给得清晰详细,客户轻松搞定安装,(前提是业务员要在货物到达之前,把所有注意的细节都给客户标好,结合图片和翻译)这样业务就会轻松很多!
其实在货物发出去之后,客户当时又增加了一些配件,当时是发FEDEX的,客户就说这个很慢,一开始很担心,后来配件在货物到达之前也抵达。
I would appreciate your kindest understanding with / regarding this matter.
Any comments will be much appreciated.
Thanks for your input/clarification/message/information/details....
Once again, thank you all for your commitment and support all the time.
Your prompt response will be most appreciated.
Your understanding and cooperation is greatly/highly appreciated.
Congratulations to all of you and thanks for all your efforts.
If you have any further questions/details, please feel free to contact us.
I hope my clarification has been helpful.
Please feel free to call me at any time, we will continually provide full support.
Please let me know if this is suitable.
Hope this is clear and we are happy to discuss this further if necessary.
If you want additional recommendations on this, please let us know and we can try to see if this is possible.
Could you please send me your replies to the above questions by the end of August?
May I have your reply by September 1st, if possible?
If you wish, We would be happy to ...
Attached please find the most up-to-date information on/regarding/concerning ....
Attached please find the draft product plan / design for your review and comment.
Please let me know if there's anything I can do to help.
If there is anything else I can do for you on/regarding this matter, please feel free to contact me at any time.