分享一些出现频率比较高的商务英语!

最近因为刚刚结束行业展会,所以最近项目咨询多了起来。有不少方案都是急着要设计的,平时联系的设计师都忙得很,就算给钱都没有时间做设计。

最近因为刚刚结束行业展会,所以最近项目咨询多了起来。有不少方案都是急着要设计的,平时联系的设计师都忙得很,就算给钱都没有时间做设计。

工厂的设计师当然也是日程满满的,上一个还没做完,下一个又来排队了。昨天不知道是哪个老客户给我推荐了一个新客户A,由于项目比较急,想着在11月份开业的,晚上沟通了一轮,把场地信息和相关的风格和尺寸等都弄清楚了之后,就要给客户赶紧安排出图了。早上又给客户打了一通电话确认具体的细节,A说自己也是第一次做这种项目,价格方面需要我们这边把好关,问他是哪位朋友推荐的,他也没透露是哪位朋友介绍的,A实际上也是中间人。

我找工厂负责人安排作图的时候他没接我电话,后面打回来说刚好准备坐飞机去别的地方出差!“那设计图怎么办?这个项目比较急客户那边要求11月份开业的!” 我说!我想着项目又要拖到几天之后才能出图了,正寻思着怎么跟客户解释。

没想到工厂负责人说:“不要紧,你的图我这边会赶紧安排,会把你拉群里,即使我不在工厂,稍后有哪些要求直接在群里跟同事对接就行!”真的特别感谢给予项目大力支持的供应商。

前段时间客户B说去度假了,货到的时候通知他,他说度假回来之后再处理也可以!最近又问他项目安装的事情是否需要帮忙?

却惊讶地发现他居然全部都装好了,自己搞定,中途没有要我们这边任何安装指导,真的是宝藏客户。发现自己运气越来越好了,客户就说了一句:

  • Perfect product, good survice! Thank you very much for everything you've done for me.

还是供应商给力,货没有少发漏发,安装步骤给得清晰详细,客户轻松搞定安装,(前提是业务员要在货物到达之前,把所有注意的细节都给客户标好,结合图片和翻译)这样业务就会轻松很多!

其实在货物发出去之后,客户当时又增加了一些配件,当时是发FEDEX的,客户就说这个很慢,一开始很担心,后来配件在货物到达之前也抵达。

跟客户沟通的时候总会遇到意见不合的时候,最后客户认同了我们,就可以跟客户讲

  • I would appreciate your kindest understanding with / regarding this matter.

对于中间商,很多时候他们对我们达成订单起着非常关键的作用,与他们之间的沟通我们可以用到下面的英语,其实不单是中间商,跟客户也能用到,出现频率还是比较高的!大家可以借鉴一下:

  • Any comments will be much appreciated.

  • Thanks for your input/clarification/message/information/details....

  • Once again, thank you all for your commitment and support all the time.

  • Your prompt response will be most appreciated.

  • Your understanding and cooperation is greatly/highly appreciated.

  • Congratulations to all of you and thanks for all your efforts.

通常情况下,我们项目图发给客户之后,都会用到以下的句子,征询意见,期待回复的时间,需要修改的地方有,或者其他需要添加的内容....

  • If you have any further questions/details, please feel free to contact us.

  • I hope my clarification has been helpful.

  • Please feel free to call me at any time, we will continually provide full support.

  • Please let me know if this is suitable.

  • Hope this is clear and we are happy to discuss this further if necessary.

  • If you want additional recommendations on this, please let us know and we can try to see if this is possible.

  • Could you please send me your replies to the above questions by the end of August?

  • May I have your reply by September 1st, if possible?

  • If you wish, We would be happy to ...

  • Attached please find the most up-to-date information on/regarding/concerning ....

  • Attached please find the draft product plan / design for your review and comment.

  • Please let me know if there's anything I can do to help.

  • If there is anything else I can do for you on/regarding this matter, please feel free to contact me at any time.


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